How to Write Preface for a book

A good preface can be your best advertising campaign. Learn how to write a good preface and attract more readers.
A preface is a small introduction to a book, usually written by the author. It shouldn’t be mistaken for the foreword, which is an introductory note written by a person other than the author. The foreword usually precedes the preface.
The preface is one of the first things people tend to look at when they want to buy a book. What you say in the preface can make your potential readers decide whether they want to buy your book or not. That’s why it is important that you put yourself in the readers’ shoes and ask yourself: “If I were a reader, what would I be looking for? What would make me think this book is worth reading? What would my expectations be? What would I like to find in it? What would impress me and intrigue me?”

The preface can include all or any of the following:

1. A little description of the book in general lines, without unveiling the plot, the characters (if it’s a fiction work), or the conclusions. Rather than revealing too much, always leave room for a little bit of mystery. Make your readers curious enough to want to read the book. Intrigue them. Talk about the questions you ask in the book but let them find the answers themselves by reading it.

2. The reason why you wrote the book - in this part you can explain how you got the idea of writing the book and which were the decisive factors that made you commit yourself to such a complex task. You can also refer to the origin or genesis of your work.

3. The purpose of your book - Point out what your potential readers would gain if they read your book and all the benefits they would get from it. Explain how it would help them, entertain them or enrich them (either materially or spiritually).

4. Refer to your target audience. Whom did you have in mind when you wrote your book? Why did you choose to write for that particular audience? These are a few questions you can answer in your preface.

5. The reason why you chose to write about that particular subject (e.g. you are very familiar with it, you were interested in it, it is close to your heart, you are intrigued or fascinated by it, etc.)

6. Resources and sources of inspiration. Talk about what inspired you in writing the book, the resources you’ve used in your work (e.g. bibliography, websites, etc), and your experience and knowledge accumulated through journeys, study or research.

7. How long it took you to write the book

8. How you feel about your work. Explain what makes you feel like that. Talk about what you’ve learned and about how writing this book has helped you as an author and as a human being.

9. Advice on how to read the book. Explain how your book is structured. Include any special notes related to the structure or the content.

10. Experiences you had or incidents that occurred during the writing period.

11. Acknowledgements – express your gratitude by thanking the people who helped you and encouraged you in the process of writing your book. 

Model Aptitude Test Paper - 5

MBA/MCA TANCET COACHING CLASS- TANCET 2013

Model Aptitude Test Paper - 5

Total marks: 45

Duration : 1 hour

Analytical and Mental Ability

1. The average marks obtained by 22 candidates in an examination is 45. The average of the first ten is 55 while that of the last eleven is 40. The marks obtained by the 11 candidates are

a) 0 b) 3 c) 4 d) None of these

2. The population of a town is 50,000. If the males increase by 5% and females by 10% the population will be 53,500. Find the number of males and females

a) Male : 30,000 ; Female: 25,000 b) Male : 25,000 ; Female: 25,000

c) Male : 30,000 ; Female: 20,000 d) Male : 20,000 ; Female: 30,000

3. A shopkeeper marks his goods 20% higher than the cost price and allows discount of 5%. The percentage of his profit is

a) 10% b) 14% c) 15% d) 13%

4. Of the three numbers, the first is twice the second, and it is also thrice the third. If the average of the three numbers is 44. Find the middle number

a) 36 b) 72 c) 24 d) 40

5. Ruchi’s house is to the right of Vani’s house at a distance of 20 meters in the same row facing north. Shabina’s house is in the north east direction of Vani’s house at a distance of 25 meters. Determine Ruchi’s house is in which direction with respect to Shabina’s house.

a) East b) South c) North-east d) West

6. A can do a piece of work in 4 days and B can do it in 12 days. What time will they require to do if working together?

a) 2 days b) 3 days c) 4 days d) 6 days

7. Rana travel 10 Km to the north, turns left and travels 4 km, and then again turns right and covers another 5 km, and then turns right, and travels another 4 km. How far is he from the right starting point?

a) 15 km b) 4 km c)5 km d) 10 km

8. If a man covers 10.2 km in 3 hours, the distance covered by him in 5 hours is

a) 18 km b) 15 km c) 16 km d) 17 km

9. The value of : 10 + 25 + 108 + 154 + 225 is

a) 4 b) 6 c) 8 d) 10

10. A sum of Rs. 12,500 amounts to Rs.15,500 in 4 years at the rate of Simple Interest. What is the rate of interest?

a) 3% b) 4% c) 5% d) 6%

11. The average temperature for Monday, Tuesday and Wednesday was 38⁰C and that for Tuesday, Wednesday and Thursday 40⁰C. If the temperature on Monday was 39⁰C, find the temperature on Thursday.

a) 42⁰C b) 43⁰C c) 45⁰C d) 44⁰C

12. In a college election a candidate secured 62% of the votes and is created by a majority of 144 votes. The total number of votes poled is

a) 500 b) 600 c) 300 d) 400

13. In an examination 70% of the candidates passed in English, 65% in Mathematics 27%failed in both subjects, what is the pass percentage?

a) 60% b) 62% c) 50% d) 55%

14. A man sells two houses at the rate of Rs.1.995 lakh each. On one he gains 5% anad on the other he loses 5%. His gain or loss percent in the whole transaction is

a) 0.25% loss b) 0.30% gain c) 0.1% loss d) None of these

15. A car completes a certain journey in 8 hours. It covers half the distance at 40km/hr and the rest at 60km/hr. The length of the journey is

a) 350 km b) 420 km c) 384 km d) 400 km

16. 50 X 98 is equal to

a) 63.75 b) 65.95 c) 70 d) 70.25

17. A sum of money at Simple Interest amounts to Rs. 815 in 3 years and to Rs. 854 in 4 years. The sum is

a) Rs. 650 b) Rs. 690 c) Rs. 698 d) Rs. 700

18. Mani and Ravi can complete a work in 5 and 20 days respectively. Ravi starts the work and after five days Mani also joins him. In all, in how many days the work would be completed.

a) 3 days b) 4 ¼ days c) 5 days d) None of these

19. By selling an umbrella for Rs. 300, shopkeeper gains 20%, during a clearance sale, the shopkeeper allows a discount of 10% on the marked price. His gain percent during the sale is:

a) 7% b) 7.5% c) 8% d) 9%

20. A, B and C can do a piece of work in 8, 16 and 24 days respectively. They together will complete the work in

a) 5 days b) 6 days c) 4 4/11 days d) 7 1/3 days

21. Look carefully for the pattern, and then choose which pair of numbers comes next. 42 40 38 35 33 31 28

1. 25 22 b) 26 23 c) 26 24 d) 26 22

22. diploma is related with

1. Principal b) curriculum c) employment d)graduation

23.

DIVISION : SECTION

1. layer : tier b) tether : bundle c) chapter : verse d) dais : speaker

24.

Here are some words translated from an artificial language.hapllesh means cloudburstsrenchoch means pinballresbosrench means ninepin
Which word could mean "cloud nine"?

1. leshsrench b) ochhapl c) haploch d) haplresbo

25. Find the missing number in the series? 6, 12, 21, ?, 48

A) 38 B) 40 C) 45 D) 33

English Aptitude

Synonyms

1.	INDICT Accuse                 Condemn             Allege                Reprimand
2.	SUPERANNUATED Accepted              Senile                  Retired             Experienced
3.	ENDORSEMENT Reprimand           Censure                Commendation Reproach
4.	STAMINA Endurance            Intensity                Eagerness        Energy
5.	BRASH Invective              Rude                    Abusive           Superficial

Antonyms

6	LEND Hire                          Pawn                    Cheat             Borrow
7	JUDICIOUS Unequal                    Unlawful                Impure           Indiscreet
8	JUXTAPOSITION Difference                 Opposition             Separation     Appropriateness
9	PAUCITY Surplus                     Scarcity                 Presence       Richness
10	OFFER Beg                          Borrow                  Snatch          Request

Comprehension
Economists, ethicists and business sages persuade us that honesty is the best policy, but their evidence is weak. We hoped to find data that would support their theories and thus, perhaps encourage higher standards of business behavior. To our surprise, our per theories failed to stand up. Treachery, we found, can pay. There is no compelling economic reason to tell the truth or keep one’s word punishment for the treacherous in the real world is neither swift nor sure.             Honesty is, in fact primarily a moral choice. Business people do tell themselves that, in the long run, they will do well by doing good. But there is little factual or logical basis for this conviction. Without values, without a basic preference for right over wrong, trust based on such self-delusion would crumble in the face of temptation. Most of us choose virtue because we want to believe in ourselves and have other’ respect and belief in us.             And for this, we should be happy. We can be proud of a system in which people are hones because they want to be, not because they have to be. Materially, too, trust based on morality provides great advantages. It allows us to join in great and exciting enterprises that we could never undertake if we relied on economic incentives alone.             Economists tell us that trust is enforced in the market place through retaliation of reputation. If you violate a trust your victim is apt to seek revenge and other are likely to stop doing business with you, at least under favorable terms. A man or woman with a reputation for fair dealing will prosper. Therefore, sound maximizes are honest. This sounds plausible enough until you look for concrete examples. Eases that apparently demonstrate the awful consequences of trust turns out to be few and weak, while evidence that treachery can pay seems compelling.
11	What did the author find out about the theory that honesty is the best policy? It is a useless theory. It is correct on many occasions. It is correct for all businessmen. It is correct only occasionally
12	Why does the author say that one can be proud of the present situation? Because people are respect seekers  honest without compulsion unselfish self respecting
13	What do economists and ethicists want us to believe?  Businessmen are honest only at times.   Businessmen should be honest at all times.  Businessmen can not be honest at all times. Businessmen turn dishonest at times.
14	Which is the material advantage which the author sees in being honest? It permits one to undertake activities which may not be economically attractive be honest for the sake of honestly alone make a lot of profit in various areas None of these
15	Which of the following is the same in meaning as ‘persuade’ as used in the passage? try to convince cheat motivate give assurance

Sentence Completion test

16	There are several ways of …..  the price at which a product can be marketed      Arriving                  thinking                 determining          noticing
17	Although they are not rich, they always wear …. Clothes      Respectful               respective             respectable          respected
18	After a recent mild paralytic attack his movements are ….  restricted, otherwise he is still very active    Entirely                   nowhere               not                       slightly
19	The prisoner was released on …… for good behavior     Probation                  bail                     parole                    guarantee
20	Rajeev is too …..   as far as his food habits are concerned     Enjoyable                  fastidious             curious                 interesting

PROFESSIONAL GROUP OF INSTITUTIONS

PALLADAM, TIRUPUR-641 662

MBA/MCA TANCET COACHING CLASS- TANCET 2013

Answer Sheet

Name		College
Year / Course		Email:

Note: Give your answer with option like a or b or c or d

English		Analytical and Mental
Q.No	Correct Option	Q.No	Correct Option
1		1
2		2
3		3
4		4
5		5
6		6
7		7
8		8
9		9
10		10
11		11
12		12
13		13
14		14
15		15
16		16
17		17
18		18
19		19
20		20
		21
		22
		23
		24
		25

Answer keys for test -5

English		analytical
Q.No	Correct Option	Q.No	Correct Option
1	a	1	a
2	c	2	c
3	c	3	b
4	d	4	a
5	b	5	b
6	d	6	b
7	d	7	a
8	c	8	d
9	a	9	a
10	d	10	d
11	d	11	c
12	b	12	b
13	b	13	b
14	a	14	a
15	a	15	c
16	c	16	c
17	c	17	c
18	d	18	a
19	c	19	c
20	b	20	c
		21	c
		22	d
		23	a
		24	d
		25	d

GE2022 – TOTAL QUALITY MANAGEMENT

GE2022 TQM NOV/DEC 2012 IMPORTANT QUESTIONS
SUB.NAME : GE2022 – TOTAL QUALITY MANAGEMENT
YEAR
: IV
SEMESTER: VII
Unit 1-5 Repeated and expected questions:
1.TQM
2.Quality gurus – juran,deming
3.TQM leadership
4.Customer Satisfaction
5.Employee Involvement
6.Six Sigma
7.Bench Marking
8.Quality Function Deployment
9.Taguchi’s quality loss function
10.Total Product Maintenance
11.ISO-14000
12.Qualityy Auditing
NOTE:
1.Study all the above 12 questions u may get atleast 8 to 10
2.Its a very easy paper only heading,sub heading and definition its enough.
3.Study the below given qns too ..If the qpaper came diff
UNIT I
INTRODUCTION
PART-A
1. Define quality.
2. Mention any four principles of TQM?
3. Define Total Quality?
4. Give the Basic Concepts of TQM?
5. List the dimensions of quality.
6. What are the three components of the Juran Trilogy?
7. What are the six basic concepts that a successful TQM programmer quires?
8. What are the pillars of TQM?
9. Give the Objectives of TQM?
10. Give the Quality Hierarchy?
11. Tabulate the tangible and intangible benefits of TQM.
12. What does a typical meeting agenda contain after establishing the TQM?
PART-B
1. ( i) Describe the six basic concepts o f TQM?(8)
(ii)Explain the TQM framework and awareness.(8)
2. How do the dimensions of a quality of a product influence the acceptability? (16)
3 . ( i). What are the characteristics o f successful leaders(8)
4 . ( i i ) . What are the b e n e f i t s o f TQ M?
5. ( i). E xp la in t he function of quality council.
( ii).W hat is meant by strategic planning? Write t he seven steps
procedure of strategic planning cycle (10)
6. (i) Explain Juran’s ten steps to quality improvement
(ii) Explain continuous process improvement
7 . ( i) E lab o rate the Deming philosophy
( ii) Write short notes o n leadership roles(8)
8. (i) Brief the history of evolution of TQM
(ii) Explain the principles of TQM.(10)
(6)
9. Enumerate the Deming’s 14 points of management.
10. Write engineering brief about the following terms: 1. Quality statement 2. Vision
Statement, 3. Mission statement and 4. Quality policy statement
UNIT-II
TQM PRINCIPLES
PART-A
1. Who are internal and external customers?
2. What are the customer’s perceptions on quality?
3. List the various tools used for collecting customer complaints.
4. What is meant by customer retention?
5. What is motivation?
6. What are the Maslow’s basic needs?
7. What are physiological needs?
8. List the Herzberg’s motivators and dissatisfies.
9. Define empowerment. (Au Nov 05)
10. What are the conditions necessary for empowerment?
11. Define team and teamwork.
12. List the different types of teams.
13. Name different members in a team.
14. What is needed for a leader to be effective?
15. What is the important role of senior management?
16. Give the basic steps to strategic quality planning?
17. What is meant by recognition in an organization?
18. Classify rewards.
19. What is performance appraisal? (Au June 06)
20. List four common barriers to team progress.
21. Give the steps involved in training process?
22. Define Recognition and Reward?
23. What are the types of appraisal formats?
24. What are the benefits of employee involvement?
25. What are the basic ways for a continuous process improvement?
26. What are the three components of the Juran Trilogy?
27. What are the steps in the PDSA cycle?
28. What are the phases of a Continuous Process Improvement Cycle?
29. What are the three key elements to a partnering relationship
30. What are the objectives of Performance measures?
31 What are the characteristics used to measure the performance of a particular process?
32. Define 5S?
33. What is a Kaizen?
PART-B
1. Explain the followings.
(i). 5 S(5)
(ii) kaizen.(5)
(iii) Supplier rating and relationship development.(6)
2. (i) what are the customer perceptions of quality?
(ii.What is team? Explain the different types of team?
3. Explain how the employee will be involved in doing a process?
4. Describe the various quality statements.
5. Discuss about Maslow’s need hierarchy theory and Herzberg’s two factor theory for motivation.
(16)
6. What are the seven steps of strategic planning? (16)
7. What are the principles of customer / supplier relations? (16)
8. Enumerate any eight actions that an organization shall take to handle complaints.
(16)
9. Explain in detail about various methods used for obtaining customer feedback. (16)
10. What are the techniques commonly used for performance measures?
UNIT-III
TQM TOOLS & TECHNIQUES I
PART-A
1. Give the seven tools of quality?
2. Define Statistics?
3. What is a measure of central tendency?
4. What is Measures of dispersion?
5. What is a normal curve?
6. What is the use of the control chart?
7. Give the objectives of the attribute charts?
8. Define Six Sigma Problem Solving Method? Define
9. What are the new seven management tools?
10. Define Benchmarking?
11. Enumerate the steps to benchmark?
12. What are the types of benchmarking?
13. What are the four basic steps included in SPC?
14. Mention the seven basic tools involved in statistic quality control
15. What is Pareto chart?
16. Give some applications of Pareto chart.
17. What is the use of SPC?
18. Define check sheet. Mention its uses.
19. What are the uses of cause and effect diagram?
20. What is scatter diagram?
21. List some applications of scatter diagram
22. Define histogram.
23. What are the problems that can be interpreted by the histogram?
24. Define control chart.
25. What is line graph?
26. What is an arrow diagram?
27. Give some applications of arrow diagram.
28. How is an arrow diagram constructed?
29. What is nominal group technique?
PATR-B
1. Explain the detail about the 7 SPC tools of quality. (16)
2. Explain the term “process capability”. (16)
3. Discuss in detail about the concept of Six-Sigma. (16)
4. List out the new 7 management tools and explain each one. (16)
5. Discuss briefly the various tools of statistical fundamentals. (16)
6. Explain the QC or SPC tools? (16)
7. Explain the Seven Management Tools? (16)
8. Plot the control chart for variables and attributes (16)
9. Explain the concepts of Six Sigma? (16)
10. Explain the different steps involved in FMEA with an examples. (16)
11. Problems in control charts and process capability. (16)
UNIT IV
TQM TOOLS & TECHNIQUES II
PART-A
1. What is a QFD?
2. What are the benefits of QFD?
3. What are the steps required to construct an affinity diagram?
4. What are the goals of TPM?
5. Give the seven basic steps to get an organization started toward TPM?
6. What are the major loss areas?
7. Define TPM?
8. Define quality cost.
9. List the categories of quality costs.
10. What is meant by cost of prevention?
11..List the elements of cost of prevention
12. What is cost appraisal?
13. What are the cost of appraisal5
14. What is meant by cost of internal failures?
15. List the components cost of internal failures.
16. What is meant by cost of external failures?
17. Give the sub-elements of Preventive cost category?
18. Give the sub-elements of Appraisal cost category?
19. Give the sub-elements of Internal failure cost category?
20. Give the sub-elements of External failure cost category?
21. Give the typical cost bases?
22. How will you determine the optimum cost?
PART-B
1. Explain QFD with a suitable example. What are its advantages and Limitations? (16)
2. Write short notes on :( a) Taguchi’s Quality Loss Function (b) TPM
(16)
3. Explain quality costs. What are the barriers for implementing TQM in an industry? (16)
4. What are the six major loss areas need to be measured for implementing TPM? (16)
5. Discuss the QFD process with new chart and flow diagram. (16)
UNIT V
QUALITY SYSTEMS
PART-A
1. Give the ISO 9000 Series of Standards?
2. What is the need for ISO 9000?
3. Give some other quality systems?
4. Enumerate the steps necessary to implement the Quality Management System?
5.What are the three sections of QS-9000?
6. Give the objectives of the internal audit?
7. What are the requirements of ISO 14001?
8. What are the benefits of ISO 14000?
9. What are the four elements for the checking & corrective action of ISO14001?
10. What are the seven elements for the implementation & operations of ISO14001?
11. What are the four elements for the planning of ISO 14001?
12. Give the types of Organizational Evaluation Standards?
13. Give the types of Product Evaluation Standards?
14. Define Quality Audits?
15. Give the usage of an effective recognition and reward system?
16. What are the typical measurements frequently asked by managers and teams?
17. Explain the ISO/QS 9000 elements?
18. What are the benefits of ISO?
19. Give the ISO 9001 requirements?
20. What are the methods of actual audit?
PART-B
1. Explain the steps to be followed in implementing quality system ISO 9001:2000 (16)
2. What are the requirements of ISO 14000? Explain them briefly.(16)
3. Define quality system and explain the evaluation of ISO 9000.(16)
4. Explain ISO 14000 with an Industrial application.(16)
5. Explain the steps followed to get ISO 9000 certification for an educational institute. (16)
6. What are the elements of ISO 9000:2000 quality system?(16)
7. Explain in detail about the quality auditing with its different types.(16)
8. Discuss in briefly about the documentation of quality system.(16)
9. Discuss TQM implementation in manufacturing and service sectors including IT(16)